FAQ


About Consultancy Services:


Request for Proposal of Services by emailing: infor@fx-singapore.com with the following information:

  1. Organization name
  2. Industry
  3. Person-in-charge
  4. Brief background of organization
  5. Business functions you would like to improve on

 


About Coporate Courses:


Q: Why is training important?

A: 1) Motivates employees as employees see company’s willingness to invest in them as an assurance

     2) Help employees attain self-improvement, self-learning, self-reflection and self-assessment

     3) Bridge performance gaps and improve productivity

     4) Retain talents, it is proven that employees leave because they feel there is no growth within company

     5) Employees want to know company care for their personal growth and career growth sincerely.

Q: Are the Training on Weekdays?

A: We have both weekday and weekend classes.

Q: Who are your trainers?

A: Our trainers come with broad spectrums of experience in business management or consultancy roles who have years of experience in coaching and mentoring employees.  Our trainers are certified by Committe for Private Education (CPE), Workforce Singapore (WSG), SkillsFuture Singapore (SSG), Council of Estate Agent (CEA) and San Fransico leading e-learning platform (Udemy).

Q: When is your course commencement?

A: Our class size ranges around 12-20 pax per class. We keep the class relatively small to ensure enough guidance and attention is available to each learner and at the same time, not too small as peer learning and support is a very important element to successful holistic learning. Class will commence within 3 months of contract signing. Company and employees will be notified of the course confirmation, venue and time via email with sufficient advance notice.

Q: What’s so special about your company and courses it offer?

A: We focus on industrial relevancy and applicability to employment. Our trainers are not full time lecturers of institutions. Rather, they are employees and employers of their different niche industries till date. As such, they bring with them practical problem solving skills that are not just theories in books, these practical experiences are tested and proven to work in actual work-places.

Unlikely many courses offered by big institutions which are mainly one-way lecturing or seminar style, our courses have heavy emphasis on role-play, teamwork, and many more hands-on activities for learners to practice their newly acquired skills and knowledge. It is our beliefs that humans learn and retain knowledge better by practicing and trying out the newly acquired skills and knowledge through practical experiences. Our learners are therefore able to internalize and apply the skills and knowledge they have learned in the course immediately to their personal lives and employment.

Q: What is the payment structure?

A: 50% down payment upon signing of appointment of service. 50% upon completion of class.

Q: Where is the venue?

A: Training venues are in central regions: Orchard Road and Shenton Way, depending on class size and availability.

Q: What accreditation will employees get?

A: Upon completion of course, learners will be issued with a certificate of participation endorsed by our company. More importantly, learners take home with them skills and knowledge that will be helpful in their own walks of lives.

Q: I have signed a contract with another training agency

A: Is the contract an exclusive contract that legal binds company exclusively to training companies? If yes, when is contract expiring? If no, it is beneficial for companies to explore partnership with more than one training company because the type of courses offered are different, coaching styles and learning outcomes are also different. It no doubt adds more values to the employees with a wider range of courses to choose from.

Q: I send my employees to big institutions.

A:

1) Training courses from big institutions are often big classes and focus on one-way lecturing. When classes are too big in the form of seminar/lecture style, not all learners are able to benefit as learning pace and style differs for differnet individual. Learners also lose out the opportunity of tapping on one-another’s experience and peer learning.

2) Seminar / lecture style often result in speakers regurgitating hard facts and theory-based explanations. Learners on the other hand, often find it difficult to find relation or draw reference from such learning, and as such, may not be able to achieve successful transfer of learning to their employment.

3) Big institutions often engage full time trainers who may no longer be active in the industries. This means that the knowledge and experience referred may no longer have currency or relevancy and thus impractical.

4) Training models adopted by big institutions often lack the opportunity to practice and to have hands-on exercise which hinders retention of learning and the actual transfer of knowledge to their employment.