Business Writing Etiquette

Course Sypnosis:

This course is targetted to help learners write correspondences professionally in workplaces. In this lesson, learners will be given many practice exercises to learn how to respond to various types of communications, including handling negative allegations or complaints. Learners will also learn how to edit and check their own responses.

At the end of the lessons, learners will be able to respond to correspondences in a structured and professional manner.

Suitable For:

Customer fronting personnel

Fresh graduates

Employees being considered to take on higher roles


Basic English Proficiency

Learning Style:

Case Studies & Practical Exercises

Course Duration:

8 hours with lunch break and tea breaks provided for

Course Fees:


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