Personal Development

Learning Objectives:

  • Learn the concept of Andragogy learning
  • Practice self-motivation and self-directional learning
  • Learn how to better retain knowledge
  • Understand your unique learning style

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Learning Objectives:

  • Apply transformational learning for work and personal life
  • Developing critical thinking in all situations
  • Gain an overview of learning paradigms
  • Achieve the cognitive processing activities associated with learning

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Learning Objectives:

  • Learn to write professional emails and letters
  • Learn different techniques of structured writing
  • Learn to check and edit writing
  • Learn to respond positively to negative allegations

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Learning Objectives:

  • Understand how to consider your customers’ expectations and adapt your style to meet their needs and address their concerns
  • Learn to pick up hidden signals and messages of your customers
  • Learn to structure and write responses which have a positive effect on the customers
  • Learn to check and edit your responses

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Learning Objectives:

  • Learn effective communication & negotiation techniques
  • Learn effective methods of handling and counter-attacking common barriers, rejections and defensiveness
  • Identify the crucial elements needed to prepare for a negotiation strategy that is focused yet flexible
  • Analysis all parties’ power positions

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